GE6757 Total Quality Management - All Useful Study Materials

GE6757 Total Quality Management Syllabus Notes Question Papers Question Bank with answers download

Download Question bank, Question papers, Notes, Syllabus for GE6757 Total Quality Management (TQM) regulation 2013 in PDF 

GE6757 Total Quality Management study materials such as all 5 unit wise notes, question banks, 2 marks with answers (Part A), 16 marks questions (Part B), Previous year question papers, model question papers, Important Questions as well as ebook in pdf format have been provided.
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GE6757 Total Quality Management Syllabus - TQM Syllabus

UNIT I INTRODUCTION
Introduction - Need for quality - Evolution of quality - Definitions of quality - Dimensions of product and service quality - Basic concepts of TQM - TQM Framework - Contributions of Deming, Juran and Crosby - Barriers to TQM - Quality statements - Customer focus - Customer orientation, Customer satisfaction, Customer complaints, Customer retention - Costs of quality.

UNIT II TQM PRINCIPLES
Leadership - Strategic quality planning, Quality Councils - Employee involvement - Motivation, Empowerment, Team and Teamwork, Quality circles Recognition and Reward, Performance appraisal - Continuous process improvement - PDCA cycle, 5S, Kaizen - Supplier partnership - Partnering, Supplier selection, Supplier Rating.

UNIT III TQM TOOLS AND TECHNIQUES I
The seven traditional tools of quality - New management tools - Six sigma: Concepts, Methodology, applications to manufacturing, service sector including IT - Bench marking - Reason to bench mark, Bench marking process - FMEA - Stages, Types.

UNIT IV TQM TOOLS AND TECHNIQUES II
Control Charts - Process Capability - Concepts of Six Sigma - Quality Function Development (QFD) - Taguchi quality loss function - TPM - Concepts, improvement needs - Performance measures.

UNIT V QUALITY SYSTEMS 9
Need for ISO 9000 - ISO 9001-2008 Quality System - Elements, Documentation, Quality Auditing - QS 9000 - ISO 14000 - Concepts, Requirements and Benefits - TQM Implementation in manufacturing and service sectors.

GE6757 Total Quality Management (TQM) - All useful study materials

Download GE6757 Total Quality Management (TQM) Notes Question Papers Question bank Important Questions with answers and online ebook using below table directly. 
GE6757 Study Materials Download Link
GE6757 Syllabus Click here to download Syllabus
GE6757 Notes Notes 1 | Notes 2 | Notes 3
GE6757 Question Bank QB 1 Link | QB 2 Link | QB 3 Link
GE6757 Question Papers Click here to download Question paper
GE6757 2 marks with Answers (Part A) Click here to download 2 marks with answers
GE6757 16 marks (Part B) Click here to download 16 marks
GE6757 Important Questions Click here to download important Questions
GE6757 eBook (online book PDF) Download link Click here to download ebook online
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